Here is our agenda for 2021

Get to Waikoloa Beach a few days early to settle in, calm down, and get into the Aloha spirit. 

Waikoloa Beach Marriott Resort and Spa

Spend the morning on a beautiful snorkel cruise.

Take a guided hike that afternoon  or evening at the Waikoloa Dry Forest Reclamation Project Center. 

Waikoloa region

Rocket Launch in the morning. This will be a mini-science camp experience for adults and a blast. A literal blast and a figurative one. 

Waikoloa Region

We'll gather together for the sunset and to raise money for Kureit. A heartwarming way to get ready for a few days of great un-conference sessions and networking.

5:30 pm-7 pm

Waikoloa Beach Marriott

We'll have breakfast together starting at 8:00. Then educational sessions until about 1 pm. After that, we’ll break off for our afternoons and evenings into groups for networking, relaxation, family time, and enjoying the Big Island. Waikoloa Beach Marriott. Rooms:  Naupaka 5-6-7.

Wednesday October 20

8:00 am. Breakfast and opening remarks

8:30 to 9:15. Travis Morrow. Brand Types of Tomorrow. How are product types and management approaches creating different classes of self storage brands? How will that look in the near future?

9:15 to 10:00. Howard Pryor. Are you out of alignment? The importance of finding alignment between your business goals and the goals for your stakeholders, vendors, and teammates. 

10:00 to 11:00. Anne Mari DeCoster. Self Storage Today. In order to imagine possible futures, we need to know where we are today and what influences and trends are important and impactful. Anne Mari will be leading a future-proof game all about self storage.  We’ll lay the groundwork for our self-storage future-proof game in this session.

11:00 to 12:00. Brian Massey. Conversion Science is a foundational activity to managing businesses, especially when so much business is conducted on-line and in-app. Get the full story from one of the inventors and leaders of this practice area. Includes live site reviews.  Submit your sites to us if you’d like a review. Email your website URL to Tron, and we’ll try to get to all of them.

12:00 to 1:00. Open Forum and Roundtables. Let’s talk about thoughts you have from the morning sessions, concerns you brought with you, and opportunities you hope to explore this week. 

After 1:00…. Free time to network, enjoy, and explore.

5:00. Luau seating starts for the Waikoloa Marriott Luau. Separate registration and payment can be made through the hotel. 

Thursday October 21

8:00 am Breakfast and introductions to The Waikoloa Dry Forest & Science Camps of America

8:30 to 9:15. Carol Mixon. Auditing for fraud. Yes, we still need to be vigilant and smart about preventing and identifying fraud in our businesses. 

9:15 to 10:00. Steve Lucas. What Happens when a website performs? Let’s look at statistics and data from websites that were created or re-created with state-of-the-art customer experience approaches.

10:00 to 11:00. Brian Massey. Conversion Science School Day 2. What should you expect from your booking engine? We'll have some recommendations for you. We’ll continue our live site reviews as well.

11:00 to 12:00. Dan Morisaku. Building Sustainable Businesses. Profit, People, Planet. These three are inseparable in thriving, long lasting enterprises. See how the three Ps drive successful businesses.

12:00 to 1:00. Anne Mari DeCoster. Self Storage in 2031. We’ll play out the first moves in our future-proof game and explore the many possible realities we may face in ten years. 

After 1:00…. Free time to network, enjoy, and explore. We may schedule a snorkel cruise for this afternoon.

4:00 Join us for a sunset cruise. 

Friday October 22

8:00 am Breakfast and introduction from Kure It.

8:30 to 9:15. Danny Akaka, Jr. Hawai'i, the people and the place. Learn more about the amazing place we call home for this week.  

9:15 to 10:00. Bob Copper. Lessons learned from automating facilities. It sounds so simple to automate everything. Yeah, right. Let’s talk about best practices and the opportunities ahead for contact-less efficiencies. 

10:00 to 11:00. Anne Mari DeCoster. Self Storage 2041. We’ll play out moves in our future-proof game to see what paths our trajectories could take and how our businesses could look in 20 years. 

11:00 to 12:00. Brian Massey. Conversion Science School Day 3. How do you argue with your design agency? Data. That's how. We'll show you what to expect from your teams and agencies from a data standpoint so you can hold them accountable and not be left holding the bag. We'll do more site reviews and Q and A. Homework to do when you get home.

12:00 to 1:00. Open Forum. Roundtables. Wrap-up. Take-aways. Let’s talk through what we have learned, new questions we have, ah-ha moments, concerns we did not get to deal with this week, and opportunities we’ll work on when we get home. 

After 1:00…. Free time to network, enjoy, and explore. We may schedule a sunset cruise for this afternoon.

Saturday October 23.

Meet for breakfast if you are staying for another few days. We can have one more great gathering. 

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