Our venue

Get to Waikoloa Beach a few days early to settle in, calm down, and get into the Aloha spirit. 

Waikoloa Beach Marriott Resort and Spa

Waikoloa region

Waikoloa Region

We'll gather together for the sunset and to raise money for Kureit. A heartwarming way to get ready for a few days of great unconference sessions and networking. 

On the Paniolo Terrace at the Marriott. 

 Bring a check for Kureit or make your donation ahead of time. 

OPEN BAR FROM 5:30 pm - 6:30 pm.  Delicious appetizers will be served.

GROUP PHOTOS WILL BE TAKEN AT THIS RECEPTION!

Waikoloa Beach Marriott

We'll have breakfast together starting at 8:00 in a roundtable discussion format. Then educational and brainstorming sessions will follow from about 9:30 am until about Noon  After that, we’ll break off for our afternoons and evenings into groups for networking, relaxation, family time, and enjoying the Big Island. 

Waikoloa Beach Marriott. Rooms:  Naupaka 5-6-7.

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Here is what we did in 2021!

2021 Agenda

Wednesday October 20

8:00 am. Breakfast and opening remarks. 

8:45 to 9:30. Travis Morrow. Brand Types of Tomorrow. How are product types and management approaches creating different classes of self storage brands? How will that look in the near future? Travis was unable to attend, so  Anne Mari DeCoster presented this topic. 

9:30 to 10:15. Carol Mixon. Auditing for fraud. Yes, we still need to be vigilant and smart about preventing and identifying fraud in our businesses.  

10:15 to 11:00. Anne Mari DeCoster. Self Storage In the future. In order to imagine possible futures, we need to know where we are today and what influences and trends are important and impactful. Anne Mari will be leading a future-proof game all about self storage.  We’ll lay the groundwork for our self-storage future-proof game in this session.

11:00 to 12:00. Brian Massey. Conversion Science is a foundational activity to managing businesses, especially when so much business is conducted on-line and in-app. Get the full story from one of the inventors and leaders of this practice area. Includes live site reviews.  Submit your sites to us if you’d like a review. Email your website URL to Tron, and we’ll try to get to all of them.

12:00 to 1:00. Anne Mari DeCoster. Self Storage in 2031. We played out the first moves in our future-proof game and explored the many possible realities we may face in ten years. 

After 1:00…. Free time to network, enjoy, and explore.

5:00. Luau 

Thursday October 21

8:00 am Breakfast and introductions to The Waikoloa Dry Forest & Science Camps of America

8:30 to 9:15. Open Forum and Breakout groups. Let's talk more about the issues on the minds of attendees and the thoughts and impressions from yesterday's sessions. 

9:15 to 10:00. Steve Lucas. What Happens when a website performs? Let’s look at statistics and data from websites that were created or re-created with state-of-the-art customer experience approaches.

10:00 to 11:00. Brian Massey. Conversion Science School Day 2. What should you expect from your booking engine? We'll have some recommendations for you. We’ll continue our live site reviews as well.

11:00 to 12:00.  Anne Mari DeCoster. Self Storage 2031 & 2041. We’ll review our results from the first move of our future game and then play out move number two. Let's see what paths our trajectories could take and how our businesses could look in 20 years. 

12:00 to 1:00.  Dan Morisaku. Building Sustainable Businesses. Profit, People, Planet. These three are inseparable in thriving, long lasting enterprises. See how the three Ps drive successful businesses. This will be presented on ZOOM. Bring your laptops or other devices. 

After 1:00…. Free time to network, enjoy, and explore. We may schedule a snorkel cruise for this afternoon.

4:00 Join us for a sunset cruise. Sorry it sold out. If you are already registered for it, see you on the water!

Friday October 22

8:00 am Breakfast and introduction from Kure It and Janus International.

8:30 to 9:15. Danny Akaka, Jr. Hawai'i, the people and the place. Learn more about the amazing place we call home for this week.  

9:15 to 10:00. Bob Copper. Lessons learned from automating facilities. It sounds so simple to automate everything. Yeah, right. Let’s talk about best practices and the opportunities ahead for contact-less efficiencies. 

10:00 to 11:00. Anne Mari DeCoster. Self Storage 2041. We’ll examine the results of our second move in our future-proof game to see what our future could look like in 20 years. 

11:00 to 12:00. Brian Massey. Conversion Science School Day 3. How do you argue with your design agency? Data. That's how. We'll show you what to expect from your teams and agencies from a data standpoint so you can hold them accountable and not be left holding the bag. We'll do more site reviews and Q and A. Homework to do when you get home.

12:00 to 1:00. Open Forum. Roundtables. Wrap-up. Take-aways. Let’s talk through what we have learned, new questions we have, ah-ha moments, concerns we did not get to deal with this week, and opportunities we’ll work on when we get home. 

After 1:00…. Go for a bike ride in the beautiful area near our hotel with our expert in residence, Brian Massey. Or use your free time to network, enjoy, and explore.